Thanks for posting this, John! I think this story is so important right now. It's happening all over America. One side of town is so excited about Whole Foods, but who's getting priced out, who is benefitting? Why does so-called city revitalization have to mean poor people getting displaced, black people getting displaced, local businesses getting displaced, regional identity being reduced, poor people becoming the wage slaves to the superstores, and then calling this "good for the economy"? It's an uncreative, eyesore of a short-term solution...
Part of the reason is inadequate business acumen on the part of the small business owners. I support them whenever I can, but only when they deserve it.It's easy to hold the Mom & Pop owner up on a pedestal. But an honest look at many small businesses reveals they're nowhere close to serving the demands of their customers. It can manifest in a variety of ways: complexity filling orders, not accepting credit cards, dirty facilities.I can't begin to count the number of small businesses I've encountered that just don't seem to care. Not that corporate chains are any better — they aren't. But they have money and scale. The small business needs to be leaner, faster, and more precise in every move, every single time.
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Thanks for posting this, John! I think this story is so important right now. It's happening all over America. One side of town is so excited about Whole Foods, but who's getting priced out, who is benefitting? Why does so-called city revitalization have to mean poor people getting displaced, black people getting displaced, local businesses getting displaced, regional identity being reduced, poor people becoming the wage slaves to the superstores, and then calling this "good for the economy"? It's an uncreative, eyesore of a short-term solution...
Part of the reason is inadequate business acumen on the part of the small business owners. I support them whenever I can, but only when they deserve it.
It's easy to hold the Mom & Pop owner up on a pedestal. But an honest look at many small businesses reveals they're nowhere close to serving the demands of their customers. It can manifest in a variety of ways: complexity filling orders, not accepting credit cards, dirty facilities.
I can't begin to count the number of small businesses I've encountered that just don't seem to care. Not that corporate chains are any better — they aren't. But they have money and scale. The small business needs to be leaner, faster, and more precise in every move, every single time.
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